Privacy Policy

Privacy Policy

Introduction

Welcome to https://professional-collision-repair.collision-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our commitment to handling your data responsibly, in line with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This policy covers all aspects of our website, applications, services, and products offered under the domain https://professional-collision-repair.collision-talk.com. Please note that this policy does not extend to third-party platforms, applications, or services linked to or accessed from our site, as they have their own privacy policies which govern data collection and usage.

Processing Activities

This policy outlines the practices for personal data processing when:

  • You use our applications and services as an authorized user.
  • You visit any of our websites that link to this Privacy Policy.
  • You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Credit/debit card details and billing addresses for transactions.
  • Financial Information: Savings, investment, or banking information if you choose to link these accounts.
  • Purchase Information: Records of products or services purchased from us, including order history.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile app usage data.
  • Location Data: Your geographic location data when using our location-based services.
  • Feedback: Comments, reviews, and responses provided by users.
  • Social Media Information: Data from social media platforms when you interact with us on these networks.
  • Product Information: Details about products you show interest in or purchase from our e-commerce platform.

We gather this data through various methods: user input forms, account settings, browsing interactions, automated technologies (like cookies and device identifiers), and third-party sources who provide us with aggregated or de-identified data.

Cookies

We use cookies to enhance your experience on our site and for analytical purposes. Cookies are small text files stored in your browser that fall into three categories:

  • Strictly Necessary: These ensure basic functions of the website, such as allowing you to log in.
  • Preference: They remember your preferences, like language settings.
  • Analytics: Used by our analytics tools to track site usage and performance.

Users can control non-essential cookies through our Cookie Manager, giving you autonomy over your data collection choices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize the data securely.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to new threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding personal data, including:

  • Accessing, rectifying, or erasing your data.
  • Restricting processing of your data in certain circumstances.
  • Requesting a portable copy of your data for use with another service provider.
  • Objecting to the processing of your data for legitimate interests.
  • Filing appeals or complaints with relevant data protection authorities.

To exercise these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Substantial changes will be posted on this page, along with the revision date, ensuring you are always informed about how we handle your data.

Contact Information

For any questions regarding privacy, data usage, or to exercise your rights, please contact us:

We appreciate your trust in us, and we are committed to maintaining the highest standards of data protection.